Managed Services

Make Black SANZ Technologies your business partner for the delivery of information technology services designed to meet your current and future business needs. When deploying solutions we ensure that all solutions are aligned to suit your business needs today and in the future. We also offer proactive, responsive and reliable IT support services that are designed to manage and grow your business

No two businesses are the same so Black SANZ Technologies works closely with you to understand your business and it's needs. Our consultants are backed by industry leading knowledge and experience, and remain up to date with the latest in cutting edge IT. We develop business IT strategies, we plan and manage IT projects, and can take care of everything from auditing reports and gap analyses through to IT improvement plans

IT Service Management

Keeping the IT lights on is clearly important. However we all know that proactive service is less expensive than reactive. It is essential to follow a recognised methodology that reduces costs and delivers better outcomes to the business and its users. We utilise software that ensures these outcomes and delivers a better user experience for support.

IT Governance

Ensuring organisational structures and processes are in place to ensure IT sustains and extends the organisation's strategies and objectives. This is not only a function of the business leadership but also a function for all users within the company.

IT Financial Management

The cost of Hardware and software is only the tip of the iceberg. Understanding the value of an IT project is essential. To ensure positive outcomes we reduce risks such as Scope blowout, systems that increase complexities, and provide inaccurate financial measurements.

IT Configuration Management

Is a systems engineering process for establishing and maintaining consistency of a product's performance, functional and physical attributes with its requirements, design and operational information throughout its life. Monitoring of equipment and preventative maintenance ensure systems are always up and working as the business requires them to maximise their life cycle.

Break / Fix Support

Sooner or later your business will experience some form of technology breakage. When that happens simply call 06 769 9907 and Black SANZ Technologies will ensure that your systems are fixed and back working as quickly as possible. Support can be on-site or remote with the focus always on returning services to normal so you business can function.

Procurement

Knowing what the differences between cheap and quality IT equipment can save you thousands of dollars. Price is important but reliability and having good support available when it is needed can save money later. Companies that have their own IT staff recognise Black SANZ Technologies bring unique skills to this role and rely on us to provide these services for them.

integ

Integ Monitor Arms

Monitor arms from Integ are built to be modular and use interchangeable components that can easily be adapted to meet the unique needs of any installation, with the capability to evolve and adjust with your changing IT needs.

Integ, workspace productivity tools, including modular LCD monitor arms, Laptop Stands, CPU holders & accessories. Integ's unique, flexible approach enables us to configure solutions to specifically meet the needs of users.

Integ Monitor Arms
Kaseya

System Monitoring

Kaseya is a powerful unified solution for managing, monitoring and maintaining your information technology. BlackSANZ Technologies utilises Kaseya to help improve operational efficiency. Our clients technology is monitored in realtime and often issues are fixed before the client realises there is a problem. This aids in keeping your business running smoothly and reducing your maintenance costs.

Features

  • Real-time remote system monitoring
  • Patch management and system updates
  • Dashboards and reports
  • Service desk
  • Remote control and user chat
  • Windows®, Mac®, Linux® and mobile device ready
  • Job automation
  • Anti-virus and malware scan
  • Technician service boards and scheduling
  • Hundreds of pre-written scripts for simple automation
  • High-level security
  • Auto ticket creation and closure

Call Black SANZ Technologies +64 6 769 9907 and learn how proactive monitoring and support can help your business.

Cloud Computing

Everyone is talking about cloud computing but very few outside of the IT industry actually know what the cloud is or how it can help their business. Basically Cloud Computing is the practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer. The advantages can be cost, speed of deployment and services delivered by specialists.

Cloud computering while having many advantages it does not suit everyone's needs. Today there is a lot of hype around cloud offerings and it is best to talk to the experts before making the jump. Learn what your best options are and how you can take advantage of this technology.

Cloud offerings come in different flavours with the standard two being Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS). With SaaS, the cloud service provider hosts your enterprise applications and associated data on its servers and storage systems. SaaS can also be where a vendor supplies a specialist application to you over the Internet. With IaaS, the cloud provider offers virtual machines, physical servers, storage, switching, and connectivity resources to run your enterprise applications on a pay-as-you-go basis.

Black SANZ Technologies can help you with understanding how cloud computing can benefit your business. There is no one size fits all so having a thorough understanding of business needs and cloud options will make a big difference to your business.

Cloud Backups

Black SANZ Technologies Cloud Backup is an automated backup and recovery service. Advanced reporting ensures that clients can be automatically informed of the status around back up jobs via a single consolidated control interface.

  • All data is kept within New Zealand
  • AES 256-bit Encryption
  • LZMA2 Compression
  • Self healing RAID storage technology
  • Tailored data retention policies
  • Advanced reporting and control interface
  • Black SANZ Technologies keeps multiple servers on standby for the sole purpose of Disaster Recovery

Customised Applications and Process Automation

Custom business applications are specifically designed to accommodate the needs of your business. The final product will be based on your input during the software development process and will be fine-tuned to fit the way your business operates. You will end up with customised software equipped with all the necessary functionality that your business can make full use of. As a result, custom business applications will simplify your business processes and will ultimately save your employees both time and effort.

Process automation

System & Process Automation

Most businesses have many business processes that could be automated. The benefits of automating business processes include increased efficiency and reliability, reduction of costs. There is also the bonus of removing the risk of human error.

Talk to one of Black SANZ Technologies skilled consultants to find out how you can benefit from having customised software written for your business.